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I suggest 100% Columbian coffee and second I suggest to use nothing but soft or distilled water for the best coffee and cappuccino. I have read the reviews and have concluded that most of the negative remarks come form those that do not know how to use it or have the model that are not digital. There is more than one model of the DeLonghi line of Coffee/Espresso Machines. I have owned 2 of the Delonghi Combos. We have enjoyed cappuccino, for almost every day, for the last six years.
Also, I accidentally broke the carafe (which is very thinly made and more delicate than other glass carafes I've had from past machines). This is poorly made. Totally bad item all the way around. I received one of these and it's true about the leaking on the counter. I just thought I spilled some water the first few times but then i dried up the bottom after filling it and still had leakage. So I called Delonghi to get a replacement.they quoted me $45 for a new carafe.
I thought it was just something i did wrong at first. The coffee pot has always leaked all over the counter. When i finally contacted customer service they were slow and tried to say my product was out of warranty unless i had the reciept.
The expresso portion worked will except for the difficulty of fitting the frothing cup under the steamer. I loved this machine until it stopped working at 2 months with no warning. The coffe portion stopped functioning 2 months after purchase.
After returning the item twice (2) because of problems with the unit not brewing at all and the clock not work we received a replacement. The replacement works great.
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